Talk to a person
There are two Telegram channels behind Six Game and they do different jobs. One is for getting help; the other is for staying informed. Pick the right one and you will get a useful answer far faster. Everything below — the response times, the escalation path, what we can and cannot resolve — is stated plainly so you know what to expect.
Two Telegram destinations
Both channels are free, both are staffed by real people, and neither will ever ask you for a password, a one-time code or a payment. If any account claiming to be Six Game support asks for those things, it is an impostor — report it immediately.
Direct message the support desk for anything specific to you or your account. This is the channel to use when something is not working and you need it resolved.
The community group and announcement channel. Join it to see what is new before it reaches the lobby, and to talk to other Pakistani players.
Typical response times during normal operation. Peak periods, promotions and public holidays can extend them.
General enquiries
Prefer to write rather than chat? Use the form. It is best for things that are not urgent — content corrections, partnership enquiries, feedback on this site, or a question you want to describe in detail.
For anything touching your account or your money, please use Telegram instead. Support can act on those in minutes; a written enquiry cannot move as quickly.
Getting to the right desk
six777.pk is an independent affiliate site, not the operator. That distinction matters when something goes wrong, because it determines who can actually fix it. This table saves you a wasted message.
| Your question | Ask | Why |
|---|---|---|
| Deposit has not credited | Operator, via in-app support | Only the operator can see and adjust your wallet |
| Withdrawal is delayed | Operator, via in-app support | Payouts are processed entirely on the operator’s side |
| Cannot log in | Operator, via in-app support | Account credentials are held by the operator |
| Six APK will not install | us, on Telegram | We maintain the install guide and can walk you through it |
| What does this bonus term mean? | us, on Telegram | We explain terms in plain language before you claim |
| Which slot suits my budget? | us, on Telegram | We catalogue the library by category and volatility |
| Is this link or app genuine? | us, on Telegram | Report suspected fakes to us and we will warn the community |
| Something on this site is wrong | us, form or Telegram | We publish and correct this site’s content |
Our only support handle is @bbxxyyz and our only community channel is @yn_games. Accounts with similar names, extra characters or a copied profile picture are impostors. Genuine support will never message you first asking for money, never request your password or a one-time code, and never ask you to install a remote-access app on your phone. If any of those happen, stop, block the account and report it to us.
Contact FAQ
A large share of the messages our desk receives are answered below. Two minutes here may save you a wait.
Telegram support typically responds in under ten minutes, around the clock. If a question has to be escalated to the operator — anything involving your balance, a payment or a verification decision — expect an update within 24 hours.
Response times stretch during major promotions and public holidays. If you have not heard back within a few hours, sending a short follow-up in the same conversation is the fastest way to bump it.
Still have a question?
The support desk is open around the clock, in Urdu and English. And if you are not a player yet, the same link that starts your account also carries the Rs 10,000 welcome package.
